Boating FAQ

What do I require in order to rent a boat?

Everyone who wishes to rent a boat would require the following:

  • a valid Driver’s License
  • Boat Operator’s License Card (All Canadian Residents)
  • A preapproved credit card as a security deposit (Visa or MasterCard)

What are the Rental Time Periods?

Every day from 8 AM to noon, or 1 PM to 4PM.

The boats are also available to be rented for an entire day.

  • All Boats must be returned to the dock, unloaded and cleared by the return time indicated on the rental agreement. Failure to do so will result in late charges.

Is a security deposit required?

Yes, a security deposit and will be refunded IN FULL upon the inspection of the returned boat and there are no reported damages. Please take note that refunds on any major credit card will take up to 7 days as a result of the processing done by the provider – which is out of our control

What is the Cancellation Policy?

Boats rentals can be cancelled 1 week prior to the rental date with no penalty and your deposit will be refunded to you. Cancellations under 1 week in advance will in us retaining a $100.00 of your deposit, unless we are able to re-rent the boat.

What if the boat is excessively dirty when we return it?

We, obviously, do not expect for the boats to be return in perfect cleanliness, however any boats that our staff deem to be muddy, dirty or with garbage will be subject to additional cleaning charges which will be deducted from your security deposit. The two most frequent issues on the boats are spilled worm dirty and not rinsing mud and weeds from the anchors when retrieved. Both will make considerable mess.

Where can I find the fishing regulations for Pigeon Lake?

You will be able to find the fishing regulations at:

http://www.mnr.gov.on.ca/en/Business/LetsFish/index.html

Would I be able to bring my Dog on board?

Yes, we do allow smaller or service dogs on our boats. Please take note that you are fully responsible for their behaviour and any damage that they may cause. We do not provide life jackets for dogs.

Do I have to bring my own life jackets?

No, all the legally required safety equipment is included in your rental, including life vests to fit everyone that will be on board with you. Any items missing or unreturned will be deducted from your security deposit.

Is alcohol permitted on the boats?

The rules for alcohol on board are exactly the same as it is for cars in Ontario. There will be absolutely NO ALCOHOL allowed on any of the boats.

If nobody in our party has a Boat Operator’s License, how do I get one?

There are several online sites that you will be able to get your card at:

http://www.boaterexam.com
http://www.boatsmartexam.com

Where can I get a fishing license?

You can purchase it online at: https://www.on.wildlifelicense.com/custlkup.php?lang=1 as well as most Canadian Tires.

Can I take the boat earlier or later then your listed hours?

The only way that is this possible is on multi-day rentals. If you have the boat for several days or a week, you can use the boat anytime you like.

Is there insurance to purchase?

No we do not offer insurance. We take a security deposit for every boat rental, which will be refunded to you after the boat is returned undamaged. Please be aware that you are responsible for all damages to the boat and motor even over and above the held deposit amount.