FAQ

When and where do I check-in?

Guests will be able to check-in after 3 PM on the arrival date at the Main Office

What time is check-out?

Guests are asked to check-out at 11 AM on the departure date.
Late check-out is available for 5 PM, restricted to availability.

Methods of Payment?

We accept all major credit cards – Visa, MasterCard and American Express. We also accept Certified Cheque, Money Order and Cash.

What taxes and services charges are added to my account?

There are no additional surcharges for services, only the applicable HST will be added to your subtotal.

What is the exchange on U.S. Funds?

The exchange rate will be the current market exchange rate on the date of confirmation.

What are the office hours at Blue Pigeon Resort?

Owners are always on site, therefore, allowing Blue Pigeon Resort to be open 24 hours a day.

Do you charge for Parking, Resort Fee or Internet?

There are no Resort Fees or any additional fees for Internet. However, the number of parking spots are allocated accordingly to the number of guests. Otherwise, any vehicles exceeding the allotted amount will be asked to pay an additional charge per day.

Are your Pet Friendly?

Yes we do allow pets. The charges for associated are $15.00, per small breed dog and $25.00 per larger breed. The fee is for the entire duration of the stay.

Please advise us if you are intending on bringing your pets at the time of booking.

How much do you have to deposit and when is the rest due?

The initial deposit is 30% of the confirmed booking price. The balance of 70% will be due 1 week prior to the arrival date.

What is your cancellation Policy?

Deposit are non-refundable.

When should I make reservations if there is a big group and when is deposit required?

With the limited number of available cottages, and to ensure that you have the cottage of your choice we would highly recommend that you book your cottages for bigger groups as soon as possible.

The deposit is required in order to confirm the booking of the cottages.

Are campfires allowed?

Yes campfires are allowed but for the safety of our other patrons, they are only permitted at the designated spots.

Do you supply firewood for cottages?

No we do not supply firewood, however, you will be able to purchase them as we do have a limited supply in stock.

Do you have cleaning services?

Currently, we do not offer a cleaning service.

Are there laundry facilities for guests?

There is currently no laundry facilities on site, however it is apart of our expansion plans for the following year.

Is there a church in the area?

Yes, there churches of all denomination within the town of Bobcaygeon, all of which are approximately within a 10 kms radius.